Join Us

AutoPartsPrime is hiring skilled, reliable professionals in the LA area to help build, operate, and grow the best online auto parts platform for dealers AND retail DIY customers. We know our success depends on serving both well - and that doing so takes not only a skilled, capable team, but a happy and satisfied one.

You have unique strengths. We'll help you use them.
You want to grow your career. We'll give you the opportunity to advance.
You want to help people every day. So do we.

A Track Record of Steady Company Growth

AutoPartsPrime is a thriving company with a solid record of steady growth and BIG plans for the future. We're looking for energetic, motivated people who want to grow and advance their careers right alongside us. Our open, laid-back company culture values creative innovation and effective results over rigid, outdated ways of doing things. Our comfortable, conveniently located headquarters in the east LA area is home to our friendly and highly diverse team - and to the company parties, social events, and holiday celebrations we host every year!

We offer a stable career and a healthy work-life balance to hardworking people who give our dealers friendly, effective help and our customers a pleasant, hassle-free shopping experience.

Customer Service Operations

Our customer support agents are the front line of our campaign of kindness - answering questions, providing accurate information, resolving order issues, and assisting with return claims.
Our goal is to keep customers coming back, so our team does all it can to make every order a pleasant, easy shopping experience.

Logistics & Operations Management

Our dedicated, in-house Dealer Service Team provides full-time order and logistics support to our dealers. Armed with data analysis and IT tools, the team continuously drives efficiency and lowers costs - monitoring daily operations, identifying issues and opportunities, and turning them into improvement plans and IT projects that enhance quality and customer satisfaction.

Dealer Services Agents answer questions about order details and processing procedures, track down lost packages, and resolve any other issues dealers encounter day to day.
The Operations team works directly with parts managers to build friendly, professional working relationships, gaining a strong understanding of our dealers' needs and priorities so we can deliver service that exceeds expectations.

Product Development & IT Management

The IT Product team works with customer service, logistics operations, and other teams to develop and enhance IT products and solutions.

Through team discussions and analysis, translate business and customer needs into actionable IT initiatives, including AI-driven solutions that increase operational efficiency and quality.
Conduct technical research and API testing to ensure integration readiness, working with third-party service providers to build a holistic IT environment.
Execute end-to-end testing of website and backend functionality, and closely monitor project milestones to support timely delivery and deployment.

Operations & Business Analytics

The Business Analytics team drives business growth by designing and building scalable, efficient analytical tools and intelligent systems that support daily operations and management, aligning business goals with customer experience.

Develop data-driven solutions - from engaging directly with frontline teams to identify operational pain points, to analyzing performance data to uncover actionable insights.
Evaluate performance from both financial and operational perspectives to identify key issues, such as pricing and performance KPIs, and use AI-powered data tools to ensure transparency across operational and financial systems and streamline collaboration and decision-making.

SEO & Marketing Operations

The Marketing team works across the company to maintain brand standards, grow sales, and coordinate promotions and strategy, while also independently handling performance reporting, goal and KPI setting, and more.

Our Marketing team designs, implements, and runs multi-channel campaigns across social media, email, and CRM, while monitoring customer reviews and improving conversions.
Develop data-driven marketing solutions - from working with frontline teams to understand customer pain points, to analyzing campaign performance data to uncover actionable insights.
Evaluate campaign performance from both financial and marketing perspectives, tracking pricing and performance KPIs, and use AI-powered data tools to keep reporting transparent and streamline collaboration and decision-making.